GOVERNMENT PENSIONS ADMINISTRATION AGENCY (GPAA)

CLOSING DATE                     : 01 November 2021 at 12h00 noon. No late applications will be considered.

NOTE                                       : Take note of the Disclaimer mentioned on each advert during COVID

Lockdown. It is mandatory that applications with supporting documentation, including signed Z83 be emailed to the respective email addresses indicated on each advert. Ensure that you use the correct inbox/email. Applications send to the incorrect inbox will be deemed a regret. Ensure to sign your Z83 before you scan it. Please use your signature or valid e-signature and not your name written in block/typed print. A Z83 not signed will be deemed a regret. Only send documents related to the requirements in the advert. From 1 January 2021, a new application for employment (Z83) from will be effective. Should an individual wish to apply for a post on or after 1 January 2021, he/she will be required to submit the new application for employment form which can be downloaded at www.dpsa.gov.za-vacancies. From 1 January 2021 should an application be received using the incorrect application for employment (Z83), it will not be considered. Requirements: Applications must be submitted on form Z83, obtainable on the internet at http://www.gpaa.gov.za (Originally signed and scanned). The relevant reference number must be quoted on all documentation and on the subject heading of the email. Application should consist of (1) a comprehensive CV (specifying all experience and duties, indicating the respective dates MM/YY as well as indicating references with full contact details) (2) copies of all qualifications (including matriculation), Identity document, valid driver’s license (where driving/travelling is an inherent requirement of the job) and proof of citizenship if not RSA Citizen. Failure to submit the above information will result in the application not considered and deemed a regret. The candidate must agree to the following: Shortlisted candidates must be available for virtual interviews at a date and time determined by GPAA. Applicants must note that pre-employments checks and references will be conducted once they are short-listed and the appointment is also subject to positive outcomes on these checks, which include but not limited to: security clearance, security vetting, qualification/study verification, citizenship verification, financial/asset record check, previous employment verification and criminal record. Applicants will be required to meet vetting requirements as prescribed by Minimum Information Security Standards. It is the applicant’s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). Correspondence will only be conducted with the short- listed candidates. If you have not been contacted within six (6) months after the closing date of this advertisement, please accept that your application was unsuccessful. The candidate must take note of: It is intended to promote representativeness through the filling of these posts and the candidature of persons whose promotion/ appointment will promote representativeness, will receive preference. Disabled persons are encouraged to apply. For salary levels 11 – 15, the inclusive remuneration package consists of a basic salary, the state’s contribution to the Government Employees Pension Fund and a flexible portion in terms of applicable rules. SMS will be required to undergo a Competency Assessment as prescribed by DPSA. All candidates shortlisted for SMS positions will be required to undergo a technical exercise that intends to test the relevant technical elements of the job. One of the minimum requirements for SMS is the pre-entry certificate. For more details on the pre-entry course visit: https://www.thensg.gov.za/training-course/sms- pre-entry-programme/ The GPAA reserves the right to utilize practical exercises/tests/competency assessments for non-SMS positions during the recruitment process (candidates who are shortlisted will be informed accordingly) to determine the suitability of candidates for the post(s). The GPAA reserves the right to cancel the filling/not to fill a vacancy that was advertised during any stage of the recruitment process. The successful candidate will have to sign and annual performance agreement and will be required to undergo a security clearance.

 

MANAGEMENT ECHELON

 

POST 36/88                            :            SENIOR MANAGER: INFORMATION SECURITY MANAGEMENT REF NO:

SM/IS/2021/10-1P

Information and Communication Technology

 

SALARY                                  : R1 057 326 – R1 245 495 per annum (Level 13), (all-inclusive package)

CENTRE                                  :            Pretoria Head Office

REQUIREMENTS                  : A recognised B Degree or equivalent three-year qualification (NQF level 7) as

recognised by SAQA. A minimum of eight years demonstrated experience in the Information Security field of which five years’ experience should be at a middle/ senior managerial level. Experience in Financial Services, especially Employee Benefits, Pension Fund and Retirement Benefits Administration, will be a distinct advantage. Membership of a professional body in the Information Security field will serve as an advantage. Knowledge of: Benefits Administration, Customer Relationship Management (Channel Management), relevant legislative requirements and GPAA policies and procedures, Industry Knowledge, Knowledge Management, Financial management including budgeting and forecasting, Compliance Management and Relevant Systems. Strategic capability. Service delivery innovation, Client orientation and customer focus. Financial Management. People management and empowerment. Change Management. Exceptional communication skills (verbal and written). Problem solving and analysis. Respect. Service excellence. Integrity. Transparency. Courtesy. Emotional intelligence. Team player.

DUTIES                                    :   The  successful  candidate  will  be  responsible  for  the  following  functions  and

include, but are not limited to: Manage the implementation of the Information Security (IS) Management strategy: Monitor the implementation of the operational plan for the Unit to support the achievement of ICT Unit and the GPAA’s strategic objectives. Manage, monitor and review the Unit policies, procedures and processes, in accordance with best practice and legislation. Manage the implementation of an effective short, medium and long-term operating strategy for the Unit. Conduct benchmarks on new developments in practices to improve the effectiveness and efficiency of the organisation. Manage the provision of best practice regarding Unit functions to all stakeholders. Manage the implementation of a management effectiveness and leadership strategy. Engage in strategic relationships with relevant stakeholders to serve the interest of the organisation. Analyse service delivery gaps, challenges and implement remedial action strategies. Conduct trend analyses and forecasting. Manage the security of organisational information: Collaborate with relevant internal and external stakeholders to identify, monitor and manage IS risks proactively. Develop and manage the implementation of appropriate mitigation strategies, achieving stipulated objectives. Ensure that the GPAA is appropriately protected against unforeseen events, losses, and damages, to recover Information infrastructure where required. Conduct operational risk assessments for the Information Security Unit, in line with the GPAA’s risk management framework, in order to develop and maintain adequate internal operations controls and standards. Oversee the operations of the business unit: Assess the provision of IS Management support and advice to line managers to ensure that they are fully equipped to deal with IS Management strategy related matters. Drive a culture of compliance with GPAA line managers and staff to ensure greater awareness of IS Management policies and procedures. Monitor compliance with relevant legislation throughout all IS Management functions. Manage planning of resource requirements for the unit to ensure sufficient resources are in place to meet service delivery demands. Analyse service delivery gaps and challenges, define service delivery operational measures and targets, and implement remedial action strategies. Oversee quality of service provided to internal and external customers/clients/stakeholders. Proactively ensure the identification and mitigation of risks. Establish and manage agreed budgets in consultation with the Chief Information Officer, ensuring that costs are contained. Manage, coordinate and oversee the daily operational activities of the sub unit to ensure that it functions effectively and efficiently. Proactively oversee mitigation of risks. Ensure information flow to and alignment with all stakeholders to ensure effective engagement. Manage and facilitate business partnering: Assist line managers to prepare business cases and budgets for new projects relating to provision of organizational information, motivating project viability and value to the GPAA. Provide IS support and advice to the ICT management with regard to relevant IT solutions or problems raised by managers. Contribute to Client

 

meetings, demonstrating IS capability when required. Establish sound working relationships with various third party service providers, monitoring achievement of agreed service levels. Manage and develop the capacity requirements plan: Perform IS budget and expenditure reconciliations for the ICT Unit to ensure prudent financial management of the department. Assist ICT management to develop and report on cost of Information Security per employee to optimise and manage cost of service provided. Motivate for additional budget and staff resources to meet business requirements. Assess IT infrastructure requirements so that IS processes and procedures run smoothly. Manage third party contracts sufficiently to ensure maximum return of benefits to the organisation. Continuously manage the improvement of processes and procedures: Track new developments in the industry to improve the effectiveness and efficiency of the IS function in the GPAA. Identify areas of improvement to meet organisational needs. Formulate process and technological improvement solutions to enhance efficiencies. Work in conjunction with relevant units to implement changes, providing an integrated service. Manage project implementation evaluating progress in terms of set objectives. Execute IS governance requirements to ensure compliance with best practices. Manage all the resources in the Unit: Ensure the development and management of staff within the Unit. Implement and maintain a relevant management approach to support effective business results within the Unit. Develop and sustain a culture of high performance, professionalism and integrity to support overall quality of service delivery. Ensure control of budgeting and expenditure process in-line with strategic objectives and relevant legislation. Ensure the effective utilisation of all other resources (including IS, Assets, Infrastructure, etc) within the IS environment.

ENQUIRIES                            : Application Enquiries: URS Response Handling Tel No: 012 811 1900

General Enquiries: Ms Felicia Mahlaba Tel No: (012) 319 1455

APPLICATIONS                     :            It is mandatory to email your application with the relevant supporting

documentation to [email protected] quoting the reference number in the subject heading of the email.

NOTE                                       :            A permanent Senior Manager: Information Security Management position is

currently available at the Government Pensions Administration Agency: ICT Unit. The purpose of the role is: to effectively manage the Information Security Management service. Disclaimer during COVID 19 lockdown stages: Take note of the new requirements regarding a new Z83 effective 1 January 2021 as per the DPSA regulations. (Information contained in the footer). The certification of all supporting documents will be expected of the shortlisted candidates only during the challenges experienced with the COVID-19 pandemic. Interviews will/may be conducted via a virtual medium which will be discussed with each shortlisted applicant. The applicant should have the necessary data and equipment for this purpose. Correspondence will only be conducted with the short-listed candidates.

 

POST 36/89                            :            SENIOR MANAGER: FRAUD AND FORENSIC MANAGEMENT RE NO:

SM/FFM/2021/10-1P

Fraud and Forensic

 

SALARY                                  :            R1 057 326 – R1 245 495 per annum (Level 13)

CENTRE                                  :            Pretoria Head Office

REQUIREMENTS                  :       A recognized B Degree/B Tech in either Accounting/Law/Audit/Enterprise Wide

Risk (NQF level 7) as recognized by SAQA; A minimum of eight (8) years demonstrated experience in the Fraud and Forensic environment of which five

(5) years should be at a middle/senior managerial level; Display extensive knowledge of fraud prevention and investigation management. Extensive knowledge of PFMA, Treasury and Public Service Regulations and the Prevention and Combating of Corrupt activities Act. Experience in Financial Services, especially Employee Benefits, Pension Fund and Retirement Benefits Administration, will be a distinct advantage. Membership of a professional body in the Project Management field will serve as an advantage. Computer literacy that would include a good working knowledge of Microsoft Office products. Knowledge of Fraud Prevention and Forensic Investigation framework, methodology, strategy. Knowledge of Data Analytics: techniques, approaches. Knowledge of Fraud investigation: tools, techniques, methodologies and approaches. Knowledge of Governance and Compliance. Knowledge of integrated systems verification. Knowledge of Prescribed Regulations,  Policies,  PFMA,  Treasury  Regulations.  Knowledge  of Public

 

Service Regulations and other Government prescripts. High level of communication skills. Project management. Strategic decision making. Leadership skills. Collaboration. Delegation. Problem solving analysis. Initiative. Emotional intelligence. Integrity. Ability to see the big picture. Demonstrable Commitment. Customer service orientation. Structured approach.

DUTIES                                    :          Ensure implementation of Fraud Prevention and Case management strategy.

Implement and monitor achievement of an effective Business Plan and budget for Fraud Prevention and Case Management to support the achievement of GPAA’s strategic objectives; Implement and maintain Fraud Prevention and Case management methodologies, policies, procedures, frameworks, templates and processes in accordance with best practices; Ensure implementation of an effective short, medium and long term operating strategy for Enterprise Fraud Prevention and Case management; Participate in the annual strategic planning cycle to assist GPAA business units to identify key fraud prevention and case management requirements and implications of business decisions; Analyze trends and prepare reports to provide recommendations on mitigation of fraud risks and relevant Fraud Prevention and Case management information to GPAA management to take appropriate action when needed; Track new developments in practices to improve the effectiveness and efficiency of the Fraud Prevention and Case Management function; Ensure implementation of a management effectiveness and leadership strategy; Ensure implementation and maintenance of relevant policies, methodologies, standard operating procedures, guidelines and processes, achieving compliance with Public Service requirements; Engage in strategic relationships with relevant stakeholders to serve the interest of the business unit; Drive and maintain a culture of compliance with GPAA line managers and staff to ensure greater awareness of Fraud Prevention and Case Management policies and procedures; Analyze service delivery gaps and challenges, define service delivery operational measures and targets and implement remedial action strategies; Proactively ensure the identification and mitigation of operational and fraud risks and proactively identify, monitor and mitigate risks. Lead case management process: Identify and evaluate investigations to be undertaken based on information received from various sources; report to the CEO, Risk Management Committee, Audit Committee and related governance committees on all critical investigations, providing a clear brief on the status of specific high profile cases; provide recommendations on disciplinary action to be taken and criminal case handling, ensuring applicable processes and procedures are followed; Interact with stakeholders involved in a criminal prosecution for the duration of the case, keeping abreast with the status of the prosecution process and the implications for GPAA; oversee and manage forensic and fraud cases on an end-to-end basis (investigation through to prosecution) to ensure that sound cases files are prepared to enable successful prosecution of perpetrators; Represent GPAA in disciplinary and court proceedings or nominate an appropriate representative to best present the organization’s case; Manage a quick response capability to investigate fraud incidents in order to meet required turnaround times; develop and maintain a Fraud Register to keep formal records of suspected fraud and prima facie fraud cases and associated successful prosecution; manage the investigation of employees’ credit histories to identify any high risk employees in a timely manner and provide technical guidance and advice to investigation, prevention and detection with regard to the approach taken on high level investigation. Lead the fraud prevention process: Oversee and manage regular GPAA fraud risk assessments to identify areas resulting in fraud; participate in the review and enhancement of business processes, procedures and the internal control environment, achieving planned objectives; Quantify the value-at-risk from potential fraudulent activities to guide fraud prevention strategies and fraud investigations; Oversee the implementation of the Fraud Hotline Service, ensuring anonymity of staff and members of public reporting suspicious activity; Proactively monitor effectiveness of current GPAA and Employer Fraud intelligence systems; Oversee the effectiveness of fraud, ethics, integrity awareness training and communication provided for all GPAA stakeholders, implementing changes where identified; Coordinate the identification and profiling of GPAA employees or any other parties that may be at risk of being approached by crime syndicates liaising with SAPS; NPA; Home Affairs and relevant Financial Institutions as required; Cooperate with the Asset Forfeiture

 

Unit to recover any losses as a result of fraud; provide input to Finance to formally record losses from fraud (i.e provision for losses and actual losses incurred) and Facilitate the process in conjunction with other stakeholders within business units at GPAA to achieve recoveries. Business unit management: Ensure the development and management of staff within the business unit; Implement and maintain a relevant management approach to support effective business results within the business unit; Develop and sustain a culture of high performance, professionalism, innovation and integrity to support overall quality of service delivery; Set, agree and monitor performance of direct reports, check that such are aligned with planned targets and establish and manage agreed budgets in consultation with the Chief Risk Officer, ensuring that costs are contained.

ENQUIRIES                            : Application Enquiries: URS Response Handling Tel No: 012 811 1900

General Enquiries: Mapule Mahlangu on Tel No: 012 399 2639

APPLICATIONS                     : It is mandatory to email your application with the relevant supporting

documentation to [email protected], quoting the reference number in the subject heading of the email.

NOTE                                       : One permanent position of Senior Manager: Fraud and Forensic Management

is currently available at GPAA: The purpose of the job is to ensure management of Fraud Prevention and Case Management initiative for the GPAA. Disclaimer during COVID 19 lockdown stages: Take note of the new requirements regarding a new Z83 effective 1 January 2021 as per the DPSA regulations (Information contained in the footer). The certification of all supporting documents will be expected of the shortlisted candidates only during the challenges experience with the COVID 19 pandemic. Interviews will/may be conducted via a virtual medium which will be discussed with each shortlisted applicant. The applicant should have the necessary data and equipment for this purpose. Correspondence will only be conducted with the short-listed candidates. If you have not been contacted within six (6) months after the closing date of this advertisement, please accept that your application was unsuccessful.

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